Our promise is to always keep it real with you – that's what being Authentic is all about, after all. Here are the answers to some frequently asked questions. If you don't find what you're looking for, please don't hesitate to reach out to us! 

What is your return policy?

We’re confident you’re going to love our stuff, but if there is ever an issue we’d be happy to fix it! Unworn, unused clothing and merchandise in original condition can be exchanged or returned for credit within 14 days of purchase. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).


Do you offer free shipping? 

We are happy to offer free shipping for any and all orders placed over $150 CAD.


Do you ship internationally?

Absolutely! We ship to countries all over the world. Sometimes there are restrictions on particular items for certain destinations. If you are unsure of regulations in your country, ask us and we'll do our best to find out the answer for you!


Do you offer custom designs or personalized products?

Not at this time, but definitely a possibility for the future. Send us an email and let us know what designs and products you’d like to see!